If you’re ever hospitalized, know that we’re here to help.


We’re a community that cares deeply about the health, safety and wellbeing of our members. If you are admitted to a hospital for emergency or specialized care, we encourage you to contact us for support — during and after your stay. If you’d like support while in the hospital, you must first notify hospital staff allowing us to make contact. You also can call Health Services at 401-454-6625 or Student Affairs at 401-454-6600 to let us know how we can help. Below are some of the most frequent questions our students have about hospital care and some suggested next steps. For additional support, please contact us — we’re here for you!

Will my parents be notified of my hospital visit?

When you are 18 or older, all medical treatment is confidential. Your parents are not notified unless you consent with a medical release of information form. Under extenuating circumstances, especially a life-threatening event, RISD may need to reach out to your parents. If you are covered by your parent’s health insurance, the insurance company might generate an Explanation of Benefits (EOB) with information indicating a medical visit. You will need to contact the insurance company regarding this issue. We do, however, encourage you to call your parents or others who would worry about your wellbeing.

I have RISD Insurance. How do I get a copy of my insurance card?

Visit University Health Care Student Resources ( and create a login and password or call customer service 1-800-767-0700.

I am worried about missing classes while in the hospital. What should I do?

Please contact the office of the Dean of Student Affairs at 401-454-6600 or for guidance.

How will I get back to campus from the hospital?

Please call Public Safety at 401-454-6376, 24/7, for your transportation options.

Who do I call if I need aftercare support, a follow up appointment, or other questions or concerns after being in the hospital?

Health Services staff is available to answer questions and support your health needs. After discharge, students are highly encouraged to update Health Services of their health status. Our staff can support the hospital discharge plan of care and address any other medical needs. To contact or make an appointment use the information below or visit the Health Center contact page.

Hours & Appointments

Our hours:

Monday 8am – 7pm
Tuesday 8am – 4:30pm
Wednesday 8am – 4:30pm
Thursday 8am – 4:30pm
Friday 8am – 6pm

Closed on weekends

Our services are available to students both on-campus and off-campus. We will do our best to provide care by phone or Zoom when possible.


72 Pine Street, 2nd floor

For all the medical correspondence
involving Patient care, please use the

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Use RISD’s on-demand, door-to-door transportation service.

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